Frequently Asked Questions
Everything you need to know about your Gozney oven and delivery.
How long does shipping take for my Gozney oven?
Standard shipping typically takes 3-5 business days. Once your oven leaves our warehouse, you will receive a tracking number to monitor your delivery status in real-time.
Can I use my Gozney oven indoors?
Gozney outdoor ovens are designed for external use only. They must be used in a well-ventilated outdoor space to ensure safety and proper performance.
What is your return policy?
We offer a 30-day return policy for unused products in their original packaging. Please contact our support team to initiate a return and receive a return authorization.
Do the ovens come with a warranty?
Yes, all Gozney ovens come with a 1-year limited warranty as standard. You can extend this to a 5-year warranty by registering your product on our website within 60 days of purchase.
What fuel types can I use?
Depending on the model, Gozney ovens can be powered by wood, gas, or a combination of both. Please check your specific model's manual for compatible fuel sources.
Do you offer financing options?
Yes, we partner with various payment providers to offer flexible monthly installment plans at checkout, allowing you to enjoy your oven now and pay over time.